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FAQ
We answer your most asked questions.
JETCAR Reservations: A valid Government Issued photo identification that shows your age, the credit or debit card under the same name and a Temporary Florida Boater Safety Certificate (applicable for anyone born on or after January 1, 1988). Click here to take the exam.
You must have a valid Government Issued Photo I.D. but it does not need to be a Driver’s License.
You must be 18 years or older to rent a operate a JETCAR.
Security deposit is $600 per JETCAR, accepted as credit card authorization. One person may leave the security deposit for multiple jet skis within their group. Accommodations can be made for larger groups or under special circumstances.
You must be present for pick up 25 minutes before your reservation time. If you are late, you are reducing your ride time. If you are late, we cannot extend your ride time. If you are more than 15 minutes late to the dock, you lose your reservation and your reservation deposit. No shows forfeit the reservation deposit.
Yes. Our staff will provide complete and thorough instructions prior to your rental.
Our ride zone is always monitored by our staff on their own jet ski to help and assist with any issues or questions. Our tour guides all carry waterproof phones and a safety box on every tour, and are never more than a whistle away at all times.
People on the same JETCAR can switch from driver to passenger at any time throughout the rental only if they both possess a Boaters License and their name is on the contract.
Yes, life jackets are required by law and are provided with your rental at no extra charge. We have all sizes from infant to XXXL and everywhere in between.
Our staff constantly monitors our ride zone and will personally let you know when your time is up and assist in returning jet skis to the dock.
Yes, the combined weight limit is 420lbs per JETCAR.
We charge per JETCAR. All our JETCARS can accommodate two people.
99% of our customers receive a full refund of their deposit. Deposit charges are usually the result of physical damages to the jet ski(s) caused by operator negligence. Using common sense, listening to instructions, operating safely, and maintaining safe distances are smart ways to ensure a fun yet safe JETCAR rental with no unfortunate complications.
Our tour guides try to cater the adventure to the skill levels of the guests on each particular trip. We are very good at keeping it fun for the speedsters while making sure the more timid in the group feel safe and not rushed.
No pets are allowed!